Microsoft 365 Backup

Your emails and files recoverable at any time

Back up mailboxes, OneDrive, SharePoint and Teams to the Swiss cloud from Netstream.

Request a trial Pricing

independent of Microsoft
A second copy of your data outside Microsoft 365.
up to six backups per day
In an emergency, at most a few hours are missing.
no installation
The backup runs directly from cloud to cloud.
automatically complete
New users, groups, sites and teams are backed up automatically.
scalable at any time
Adjust seats and storage in the Cloud Center.
stored in Switzerland
Your backups are stored in the Swiss cloud from Netstream.

Backup plan for Microsoft 365 mailboxes in the backup console

Technology by Acronis

Mailboxes including folders

Emails with the entire folder structure, including shared mailboxes and group mailboxes.

Complete OneDrive structure

All files and folders of every user.

SharePoint sites

Your organisation’s websites and document libraries.

Microsoft Teams

Teams with channels, files, meetings and team mailboxes. Private chats are not included.

OneNote

Notebooks in OneDrive, SharePoint and Teams are backed up as well.

Targeted recovery

You retrieve individual emails, files or entire mailboxes in a targeted way.

Easy Setup

An engineer sets up the backup together with you.

9 reasons for Microsoft 365 Backup

Screen with document and apps as a 3D icon

Shared responsibility

Microsoft ensures that Microsoft 365 is available. You are responsible for protecting your data.

Accidental deletion

Once the recycle bin period at Microsoft has expired, a deleted email or file is gone for good. You can restore it from the backup.

Overwritten data

If a file is overwritten with the wrong version, you restore the earlier state.

Intentional deletion

Even if someone deletes data on purpose, a copy remains in the backup.

Phishing and ransomware

If data in Microsoft 365 is encrypted, you restore a clean state.

Departing employees

You back up the mailbox and reassign the licence without losing any data.

Limited retention

Microsoft keeps deleted data only for a limited time. In the backup, you decide how long.

Errors during migration or synchronisation

If something goes wrong when moving a mailbox or synchronising, the previous state is backed up.

Cancelled subscription

When a Microsoft 365 subscription expires, Microsoft deletes the data after a set period. The backup remains.

Pricing

Even more security

Extend the protection of your Microsoft 365 environment in the same console.

You manage EDR, Email Security and Data Loss Prevention in the same console as the backup and add them when needed.

Frequently asked questions

What is backed up?

Mailboxes including shared mailboxes and group mailboxes, OneDrive, SharePoint sites and Teams; OneNote is included. The backup runs cloud-to-cloud without local installation, up to six times per day. New users, groups, sites and teams are included automatically.

Docs: Security Services service description

Where is the backup data stored?

The backup data is stored exclusively in Switzerland. The cloud agent and management portal are operated by Acronis, located at least in the EU.

What counts as a seat?

Licensing is per seat; the identifier is the email address. Mailbox, OneDrive, public folder and access to backed-up SharePoint or Teams sites count; a user with several services needs one seat. Free of charge are, among others, shared mailboxes, rooms and equipment as well as external users.

Docs: Microsoft 365 Backup licensing

How do I set up the backup?

You sign in via the activation email, add “Microsoft 365 Business” in the console and sign in with an admin account. You then define backup plans for users, groups or sites; only then are backups made. With Easy Setup, an engineer sets up the backup together with you (approx. 30 minutes).

Docs: Quickstart M365 Backup

Why do I have to grant Microsoft Graph permissions?

Microsoft is switching off Exchange Web Services. A Global Administrator of your tenant must therefore grant new Microsoft Graph permissions once; otherwise mailbox backups will fail. Netstream cannot do this on your behalf.

Docs: Granting Microsoft Graph permissions

How do I order additional seats or more storage?

In the Netstream Cloud Center under “Manage” and “Upgrade/downgrade options”. Upgrades are charged pro rata for the remaining term; downgrades are subject to the notice periods.

Docs: Security Service upgrade & downgrade

Can I try the backup?

Yes, you can try the Security Services free of charge for 14 days.

Request a trial

What availability applies?

Unless otherwise agreed, our IT and cloud services have an availability of 99.9 % per calendar year. We report incidents on status.netstream.ch.

Docs: Availability of our services

What happens to my data when the contract ends?

Your data belongs to you. Back it up or export it before the contract ends. We then delete it within 30 days and confirm the deletion on request.

Docs: Data return and deletion at the end of the contract

Who is responsible for what?

Netstream operates the infrastructure, data center and platform. You are responsible for the configuration, your users and backing up your data.